Chronoscribe Privacy Policy

Chronoscribe, operating through its online platform, is committed to protecting the privacy of academic and research professionals who use our bibliographic and research management software, including intuitive citation tools. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access or use our services.

Information We Collect

We collect various types of information to provide and improve our services to you.

• Personal Information You Provide: This includes information you voluntarily provide when registering for an account, using our software features, or communicating with us. This may include your name, email address, institutional affiliation, and payment information (processed by third-party payment processors).
• Research Data and Content: When you use our service for bibliographic management, citation style customization, research data organization, academic writing support, or collaborative document editing, you may upload, store, or otherwise provide research data, documents, references, notes, and other academic content. We process this information to provide the functionalities of our service.
• Usage Data: We automatically collect information on how the service is accessed and used. This may include your IP address, browser type, operating system, pages viewed, features used, time spent on pages, and dates/times of access. This data helps us understand user behavior to improve our platform.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How We Use Your Information

Chronoscribe uses the collected data for various purposes:

• To Provide and Maintain Our Service: This includes operating the software, managing your account, and providing core functionalities like bibliographic management and citation generation.
• To Improve and Develop Our Service: We use usage data and feedback to understand how our service is performing, identify areas for improvement, and develop new features, such as enhanced citation styles or integration capabilities.
• To Ensure Security: We use information to maintain the security of our platform, detect and prevent fraud, and address technical issues.
• To Communicate with You: We may use your contact information to send you service announcements, updates, security alerts, and support messages.
• To Personalize Your Experience: Information may be used to personalize features and content based on your usage patterns and preferences within the service.
• For Academic Research and Analysis: Anonymized and aggregated data may be used for internal research and analysis to better understand usage trends and the effectiveness of our tools, contributing to the broader academic community's tools.

Disclosure of Your Information

Your privacy is paramount, and we do not sell or rent your personal information to third parties. We may disclose your information in the following limited circumstances:

• Service Providers: We may share data with third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, data analysis, payment processing, or customer support. These third parties are obligated to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than providing services to Chronoscribe.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Protection of Rights: We may disclose information if we believe it is necessary to protect the rights, property, or safety of Chronoscribe, our users, or the public, or to enforce our terms of service.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

Data Security

The security of your data is important to us. We implement a variety of security measures, including physical, electronic, and procedural safeguards, to maintain the safety of your personal data and research content. These measures are designed to protect against unauthorized access, alteration, disclosure, or destruction of your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Data Retention

We retain your personal data and research content for as long as necessary to provide the services you have requested, comply with our legal obligations, resolve disputes, and enforce our agreements. Once your account is terminated or data is no longer needed, we will securely delete or anonymize it.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.

Links to Other Websites

Our service may contain links to other websites that are not operated by us, such as scholarly databases for integration purposes. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Address: 2847 University Avenue, Suite 450, Austin, TX, 78705, USA